Hello. I am trying to set up my Pi 4 with the provided image. I cannot get it to connect to wifi no matter what as long as I'm using the live sectional image. I've tried using BerryLan (bluetooth never turns on) and I've tried manually entering wifi credentials multiple times now and regardless of what I do, it says I have no internet connection. I thought maybe my Pi was defective so I removed the image and tried to log into my wifi and it works no problem. How do I go about fixing this? Please keep in mind I am a complete novice with this kind of stuff.

Thank you